HSIS Serdang · Quality & Patient Safety

Step-Down KK Programme

Hospital Serdang specialist clinics → Klinik Kesihatan · Cardiology · Medical / Internal Medicine · Nephrology

Oct 2025 – Jul 2026

Monthly volume

Step-downs by department

By hospital discharge month. Recent months are still being populated (see note).

Destination capability

Where do patients go?

Destination KK matched to its lab tier. Chronic cardiac / renal / diabetes care needs Intermediate labs (HbA1c, renal profile, lipids).

Intermediate (full) Basic Lab No Lab Out-of-area / n.a.

Department performance

Month-by-month step-downs, by jabatan

Each line = one department. Compare how each jabatan’s referral volume moves month to month. Recent months are still being populated.

Load concentration

Top destination clinics

Confirmed step-downs, all departments. Two clinics absorb the bulk of the load.

Reach

Spread across districts (Daerah)

Catchment reach of the programme.

Insights

What the data is telling us

Ranked by operational impact. Figures update automatically from the underlying lists.

Grow the programme

What to capture next

Built from the full 2025–2026 Step-Down lists (Cardiology / Medical / Nephrology) + master PIC Klinik Kesihatan reference, HSIS Serdang. Clinic-name variants, date typos and lab tiers normalised automatically. Numbers are as-entered in the source sheets.